Your account

Delete your account

You can delete your Acronauts account at any time. It happens immediately and can’t be undone: your stats and achievements can’t be restored, and you’d need a new account to play again.

Fastest

Delete it in the game

Sign in to Acronauts.
Open your Profile.
Go to the Settings tab.
Select Delete Account, type DELETE and confirm.

Your account is deleted straight away and you’re signed out.

Can’t sign in?

Ask us by email

Email info@acronauts.com from the address on your account, with the subject “Delete my account” and your username. We check that the request comes from the account’s owner, delete the account, and confirm by email within 30 days, usually much sooner.

Email a deletion request

What gets deleted

Your sign-in: your email address and password. You can no longer sign in.
Your profile: your username, avatar and other profile details.
Your chat messages, in the lobby and in game rooms.
Your achievements and badges.

What stays, without your name

Games are shared with other players, so a few things remain so that everyone else’s results still add up. They are no longer linked to you:

Your leaderboard entries show as ‘Deleted Player’ with a short id instead of your username.
Games you played or hosted stay in game history, with your phrases, votes and scores shown under ‘Deleted Player’.

Routine backups held by our database provider cycle out within about a week. More detail is in our privacy policy.

Questions

Anything else about your account or your data: email info@acronauts.com.